Privacy Policy

This Privacy Policy explains how Neo AI Technologies ("Neo AI Technologies", "we", "our", or "us") collects, uses, stores, discloses, and protects personal information when you access or use our website, software applications, and human resource management services, including payroll, leave management, attendance tracking, and related services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information in accordance with this Policy and applicable laws.

Data Collection and Usage

Personal information includes information that can be used to identify you and is provided to Neo AI Technologies when you create an account, use our Service, contact us, or interact with our website. This may include your name, email address, phone number, company information, employee information, payroll information, attendance records, leave information, and other information required to provide our Service.

The information collected is used for the following purposes:

• To provide and operate our human resource management services, including payroll, leave management, and attendance tracking.
• To process your account, provide customer support, and respond to your enquiries or requests.
• To improve, maintain, and enhance our products, services, and user experience.
• To communicate with you regarding your account, updates, and important information relating to our Service.

Neo AI Technologies may also collect certain non-personal information when you access our website or Service, including your IP address, browser type, device information, and usage data. This information is used to monitor performance, analyze trends, improve functionality, and enhance the security of our Service.

We may use cookies and similar technologies to improve your experience, understand how users interact with our website, and improve our services. You may adjust your browser settings to disable cookies; however, some features of the Service may not function properly.

Data Collection and Usage

Neo AI Technologies does not sell or rent your personal information to third parties. We may share your information only where necessary to provide our Service or where required by law.

We may disclose your information under the following circumstances:

• To our employees, affiliates, subsidiaries, professional advisers, agents, contractors, or authorized representatives where necessary to provide, maintain, and support our Service.
• To trusted third-party service providers, suppliers, and cloud hosting providers that assist us in operating our website and Service, storing data securely, processing communications, or providing other related services. These providers may process data on our behalf and may be located outside Malaysia.
• To comply with applicable laws, regulations, court orders, government authorities, statutory bodies, or legal processes, or where disclosure is necessary to protect our legal rights or the rights, property, or safety of our users or others.
• To investigate, prevent, or respond to suspected fraud, security incidents, unauthorized access, illegal activities, or violations of our Terms and Conditions.
• To share aggregated or anonymized information that does not identify any individual for statistical, analytical, research, or business purposes.
• In connection with a merger, acquisition, business restructuring, financing, sale of assets, or other corporate transaction, where personal information may be transferred as part of the business, subject to applicable laws.

Data Security

Neo AI Technologies implements appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, misuse, or destruction. We use industry-standard security practices to help safeguard the information stored within our systems.

Access to personal information is restricted to authorized employees, contractors, and service providers who require such access to perform their duties and provide our Service. User access within the Service is controlled through role-based permissions, ensuring that users can only access information they are authorized to view.

We also maintain logical separation of customer data to help ensure that one organization's information cannot be accessed by another organization's users.

While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, Neo AI Technologies cannot guarantee the absolute security of any information transmitted to or stored within our Service.

If you have any questions regarding the security of our Service or your personal information, please contact us at support@neoaitechnologies.com.

Data Retention

Neo AI Technologies retains your personal information only for as long as necessary to provide our Service, comply with applicable legal obligations, resolve disputes, and enforce our agreements.

If you choose to delete your account, all personal information and data associated with your account will be permanently deleted from our systems, subject to any retention requirements imposed by applicable law. Once deleted, the data cannot be recovered.

External Links

Our website or Service may contain links to third-party websites or services. Please be aware that Neo AI Technologies is not responsible for the privacy practices, content, or policies of such third-party websites. We encourage you to review the privacy policies of every website you visit that collects personal information. This Privacy Policy applies solely to information collected through the Neo AI Technologies website and Service.

Privacy Policy Updates

Changes to Our Privacy Policy Neo AI Technologies reserves the right to update or modify this Privacy Policy from time to time. Any changes will become effective once the revised Privacy Policy is published on our website or made available through our Service. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of the Service after any changes have been published constitutes your acceptance of the updated Privacy Policy.

Legal Disclaimer

Neo AI Technologies may disclose personal information where required by applicable laws, regulations, legal proceedings, court orders, or requests from authorized government authorities, where we reasonably believe such disclosure is necessary to comply with our legal obligations or protect our rights.

By accessing or using our website and Service, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or Service. Neo AI Technologies reserves the right to suspend or terminate access to our Service where necessary, including where users withdraw consent or fail to comply with applicable terms.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or our privacy practices, please contact us at:

We will make reasonable efforts to respond to your enquiries and address any concerns regarding your personal information.